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Study Guide

Student Objectives

After completing this chapter, you will be able to:

  1. Identify and describe the core problem-solving steps for developing new information systems.
  2. Evaluate models for assessing the business value of information systems.
  3. Assess the requirements for successfully managing change created by new systems.
  4. Evaluate alternative methods for building information systems.
  5. Compare alternative methodologies for modeling and designing systems.


This activity contains 35 questions.

Question 1.
In the information technology world, the first three problem-solving steps are called


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Question 2.
A(n) ________ determines if a proposed solution is achievable from an organizational standpoint.


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Question 3.
Which form of system testing provides the final certification that the system is ready to be used in a production setting?


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Question 4.
The ________ conversion strategy completely replaces an old system entirely with a new system on an appointed day.


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Question 5.
The ________ plan specifies how information technology will help a business attain corporate goals.


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Question 6.
In the implementation process of a new system, the systems analyst is considered a


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Question 7.
PERT and Gantt charts are examples of


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Question 8.
The oldest method for building information systems is referred to as


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Question 9.
A working version of an information system intended as only a preliminary model is called a(n)


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Question 10.
Which of the following is not a risk inherent in end-user development of information systems?


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Question 11.
The ________ feature of an application software package allows an organization to modify the package without destroying its integrity.


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Question 12.
The decision to use offshore outsourcing as a development methodology tends to be


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Question 13.
The primary tool that offers a logical graphic model of how information flows through a system is called a


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Question 14.
Combining data and the specific processes that operate on those data is the key to ________ development.


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Question 15.
Groups of objects that have been assembled into software components for common functions are the key element of ________ development.


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Question 16.
A feasibility study considers proposed solutions only from a technological standpoint.


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Question 17.
Information system tests are evaluated by users and reviewed by management.


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Question 18.
A parallel conversion strategy requires that the old system remain available as a backup to the new system.


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Question 19.
A well-designed system solution will work regardless of how it's introduced to the organization.


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Question 20.
A very high failure rate among information systems is due in part because firms have failed to manage the organizations change required by the new technology.


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Question 21.
It's necessary to make sure information system solutions fit into departmental business plans but not the company's overall business strategy.


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Question 22.
Low-benefit, high-risk systems should be totally avoided.


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Question 23.
Communication problems between end users and designers are a major reason why users are driven out of the implementation process.


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Question 24.
Organizational impact analyses do not identify power relationships or organizational structures.


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Question 25.
Prototyping is especially useful in designing an information system's user interface.


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Question 26.
Allowing users to specify their own business needs does not improve requirements gathering and only leads to problems in systems development.


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Question 27.
Hidden costs are an insignificant part of the total cost of an offshore outsourcing project.


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Question 28.
Joint application design (JAD) techniques can be used to develop initial systems design.


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Question 29.
Object-oriented development focuses primarily on modeling processes that capture, store, manipulate, and distribute data.


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Question 30.
Web services are highly specialized and more difficult to weave together than proprietary components.


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Question 31.




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Question 32.




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Question 33.




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Question 34.




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Question 35.




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