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Study Guide

Student Objectives

After completing this chapter, you will be able to:

  1. Identify and describe the components of IT infrastructure.
  2. Identify and describe the major types of computer hardware, data storage, and input and output technology.
  3. Identify and describe the major types of computer software used in business.
  4. Assess contemporary hardware and software trends.
  5. Evaluate the principal issues in managing hardware and software technology.


This activity contains 35 questions.

Question 1.
Older transaction processing systems created for mainframe computers but still in use are called


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Question 2.
Typically, workstations are used by


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Question 3.
Client/server computing uses a concept called


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Question 4.
________ are replacing floppy disks as portable memory storage devices.


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Question 5.
Systems that can protect themselves from outside intruders and self-destruction is an example of


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Question 6.
Operating system software performs all of the following functions except


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Question 7.
Linux is a low-cost alternative for


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Question 8.
Linux is an example of


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Question 9.
The Java language is particularly useful in network environments because it creates


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Question 10.
Loosely coupled software components that exchange information with each other using universal Web standards and languages are known as


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Question 11.
A companion to hypertext markup language (HTML) used to describe data is


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Question 12.
Self-contained services that communicate with each other to create a working software application is known as a


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Question 13.
Two or more online applications that create a kind of hybrid and provides more customer value than the original sources alone is called a


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Question 14.
On-demand computing is also known as


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Question 15.
A business that delivers and manages computer services from remote centers to multiple users via private networks is called


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Question 16.
Managing external technology consultants is part of managing the overall IT infrastructure.


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Question 17.
Minicomputers can be used as network servers.


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Question 18.
The slower a computer system can calculate long division problems, the higher its overall performance.


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Question 19.
In a client/server computing architecture, data are stored on the client machine.


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Question 20.
Data can be rewritten to a CD-ROM (Compact Disc-Read Only Memory).


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Question 21.
Most transaction processing is currently online processing.


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Question 22.
The network is becoming the computer.


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Question 23.
The UNIX operating system is most commonly found on Macintosh computers.


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Question 24.
Fourth-generation computing languages enable end users to develop software applications with minimal technical assistance.


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Question 25.
Spreadsheet applications allow users to develop "what-if" analyses using various sets of assumptions.


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Question 26.
Individuals can post documents for others to comment on or edit using groupware.


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Question 27.
XML is used to create dynamic links to other Web pages and objects.


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Question 28.
Middleware creates an interface or bridge between two different systems.


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Question 29.
Capacity planning ensures that a firm has enough computing power for its current and future needs.


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Question 30.
Firms can reduce their total cost of ownership (TCO) through greater decentralization and standardization of hardware and software resources.


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Question 31.




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To create paragraphs in your essay response, type <p> at the beginning of the paragraph, and </p> at the end.

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Question 32.




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To create paragraphs in your essay response, type <p> at the beginning of the paragraph, and </p> at the end.

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Question 33.




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To create paragraphs in your essay response, type <p> at the beginning of the paragraph, and </p> at the end.

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Question 34.




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To create paragraphs in your essay response, type <p> at the beginning of the paragraph, and </p> at the end.

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Question 35.




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To create paragraphs in your essay response, type <p> at the beginning of the paragraph, and </p> at the end.

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