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Study Guide

Student Objectives

After completing this chapter, you will be able to:

  1. Explain why information systems are so essential in business today.
  2. Define an information system from both a technical and a business perspective, and distinguish between computer literacy and information systems literacy.
  3. Apply a four-step method for business problem solving to solve information system–related problems.
  4. Assess how information systems will affect business careers in accounting, finance, management, marketing, operations management, and information systems and identify the information systems skills and knowledge essential for all business careers.


 This activity contains 35 questions.

Question 1.
Which business objective refers to the achievement of higher levels of efficiency and productivity?

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Question 2.
Which business objective refers to increasing a company's revenues while decreasing its costs?

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Question 3.
Which of the following consists of all the hardware and software that a firm needs to achieve its business objectives?

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Question 4.
Raw facts that have not been organized into a useful form are called


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Question 5.
Which activity of an information system converts raw input into a meaningful form?

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Question 6.
Which activity of an information system helps an organization evaluate or correct the input stage?

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Question 7.
Which of the following refers to a set of logically related tasks and behaviors for accomplishing work?

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Question 8.
Which of the following is not a dimension of an information system?

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Question 9.
What technology links hardware pieces and transfers data from one location to another?

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Question 10.
The world's largest and most widely used network is the

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Question 11.
The first step in solving problems is


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Question 12.
Which of the following is not a factor to consider when choosing the best solution for a business problem?

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Question 13.
Techniques used to bring about successful change in a business are referred to as


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Question 14.
The sustained suspension of judgment with an awareness of multiple perspectives and alternatives is


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Question 15.
The ultimate goal of information systems should be to help businesses

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Question 16.
Changes in the business environment usually result in a change in jobs and careers.

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Question 17.
Information systems do not help a business create new products and services.

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Question 18.
The more intimacy a business can create with its suppliers, the more it can lower costs.

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Question 19.
Federal and state regulations can create the necessity for a business to improve its information systems.

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Question 20.
Information system input only captures data from inside the business but not from its external environment.

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Question 21.
There is a distinction between a computer program and an information system.

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Question 22.
Computer literacy focuses on both people and technology.

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Question 23.
Management information systems only serve the needs of managers.

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Question 24.
Each organization has a unique culture.

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Question 25.
The Internet has created a universal technology platform that allows businesses to create new services.

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Question 26.
Intranets and extranets use the same technology platforms as the Internet.

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Question 27.
A problem solution that does NOT have the support of all the major interests in business can still be successful.

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Question 28.
It is often a good idea to let experience help guide your critical thinking skills in solving problems.

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Question 29.
The organizational perspective of problem solving includes the consideration of a firm's politics.

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Question 30.
Each business major will be impacted by changes in the legal environment of business.

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Question 31.

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To create paragraphs in your essay response, type <p> at the beginning of the paragraph, and </p> at the end.

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Question 32.

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To create paragraphs in your essay response, type <p> at the beginning of the paragraph, and </p> at the end.

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Question 33.

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To create paragraphs in your essay response, type <p> at the beginning of the paragraph, and </p> at the end.

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Question 34.

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To create paragraphs in your essay response, type <p> at the beginning of the paragraph, and </p> at the end.

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Question 35.

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To create paragraphs in your essay response, type <p> at the beginning of the paragraph, and </p> at the end.

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