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This activity contains 21 questions.

Question 1.
A subsystem of a WAN could be a:

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Question 2.
A company's environment consists of all of the following EXCEPT:

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Question 3.
What is the model that views a business as a series of activities that adds worth to a product or service?

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Question 4.
Support activities of a business include all of the following EXCEPT:

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Question 5.
What is the software that many large organizations use to create and maintain large databases?

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Question 6.
What is it called when two or more companies share information?

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Question 7.
In regard to information technology, the process of capturing data about some type of event that is important to a company is known as:

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Question 8.
After information has been presented in a usable form, the process of ____________, sending and distributing information to various locations, takes place.

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Question 9.
Selling a product to a customer, entering employee work hours, or processing a payment to a vendor are all known as:

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Question 10.
ATM transactions must be done with:

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Question 11.
A transaction processing system that keeps track of how much a company owes to its vendors (suppliers) is a(n):

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Question 12.
When a business chooses to focus on its core competencies and hand off responsibilities to another company, it is known as:

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Question 13.
A cooperative arrangement between two businesses that offer complementary capabilities is a:

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Question 14.
A manager who deals with long-term issues and plans for the company is at the ____________ level.

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Question 15.
A(n) ____________ could help a manager plan the best product delivery and service routes.

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Question 16.
Support activities of a business include sales and marketing and service.

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Question 17.
The boundary of a system defines the limits of that system.

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Question 18.
An expert system is a basic accounting and record-keeping system that tracks daily transactions necessary to conduct business.

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Question 19.
Real-time processing is immediate; batch processing happens at a later time.

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Question 20.
An example of an unstructured decision is determining the number of Christmas trees to order for a nursery that has never previously offered holiday products in.

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Question 21.
Match each computer term with the correct definition.

A matching question presents 6 answer choices and 6 items. The answer choices are lettered A through F. The items are numbered 21.1 through 21.6. Screen readers will read the answer choices first. Then each item will be presented along with a select menu for choosing an answer choice. Using the pull-down menus, match each item in the left column to the corresponding item in the right column.
A information from a knowledgeable person
B success variables
C time estimates
D semistructured decisions
E mapping
F collaborative
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