Online Study Guide
This activity contains 21 questions.
A subsystem of a WAN could be a:
local area network (LAN).
PC.
file.
folder.
A company's environment consists of all of the following EXCEPT:
products.
customers.
government agencies.
stockholders.
What is the model that views a business as a series of activities that adds worth to a product or service?
Business organization model
Value-supplied model
Business-added model
Value chain model
Support activities of a business include all of the following EXCEPT:
human resource department activities.
technology development.
management and administrative services.
operations.
What is the software that many large organizations use to create and maintain large databases?
Data warehousing
Database operations
Batch processing
Real-time processing
What is it called when two or more companies share information?
Technology sharing
Information partnership
Information database partnership
Database partnership
In regard to information technology, the process of capturing data about some type of event that is important to a company is known as:
acquisition.
transmission.
presentation.
processing.
After information has been presented in a usable form, the process of ____________, sending and distributing information to various locations, takes place.
transmission
distribution
storage
processing
Selling a product to a customer, entering employee work hours, or processing a payment to a vendor are all known as:
planning activities.
storage processes.
processing.
transactions.
ATM transactions must be done with:
data warehousing.
batch processing.
an enterprise resource planning (ERP) data entry system.
real-time processing.
A transaction processing system that keeps track of how much a company owes to its vendors (suppliers) is a(n):
sales transaction system.
accounts receivable transaction system.
accounts payable transaction system.
inventory transaction system.
When a business chooses to focus on its core competencies and hand off responsibilities to another company, it is known as:
interorganizational operations.
outsourcing.
EDI.
a business alliance partnership.
A cooperative arrangement between two businesses that offer complementary capabilities is a:
business alliance.
management system.
MIS.
strategic alliance.
A manager who deals with long-term issues and plans for the company is at the ____________ level.
operational
top
tactical
strategic
A(n) ____________ could help a manager plan the best product delivery and service routes.
GIS
MIS
ES
EIS
Support activities of a business include sales and marketing and service.
True
False
The boundary of a system defines the limits of that system.
True
False
An expert system is a basic accounting and record-keeping system that tracks daily transactions necessary to conduct business.
True
False
Real-time processing is immediate; batch processing happens at a later time.
True
False
An example of an unstructured decision is determining the number of Christmas trees to order for a nursery that has never previously offered holiday products in.
True
False
Match each computer term with the correct definition.
A matching question presents 6 answer choices and 6 items. The answer choices are lettered A through F. The items are numbered 21.1 through 21.6. Screen readers will read the answer choices first. Then each item will be presented along with a select menu for choosing an answer choice.
Using the pull-down menus, match each item in the left column to the corresponding item in the right column.
information from a knowledgeable person
success variables
time estimates
semistructured decisions
mapping
collaborative
21.1 GIS
A
B
C
D
E
F
21.2 GDSS
A
B
C
D
E
F
21.3 DSS
A
B
C
D
E
F
21.4 ES
A
B
C
D
E
F
21.5 CSF
A
B
C
D
E
F
21.6 PERT
A
B
C
D
E
F
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