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Chapter 11
True or False
True or False
This activity contains 10 questions.
The company bulletin board is one important source of employee communications.
True
False
Your author recommends that public relations departments not produce company videos unless they are of "broadcast quality."
True
False
One way to manage the grapevine is to enforce a no-gossip policy.
True
False
The employee bulletin board is the most beneficial form of research on which to lay the groundwork for effective employee communications.
True
False
Most research on employee opinion finds evidence of a "trust gap" between management and workers.
True
False
Today's employees are younger, less ambitious, less loyal, and more complacent than previous generations of employees.
True
False
When communicating with employees, managers and supervisors assume that workers want only good news about their job performance.
True
False
In the twenty-first century, public relations professionals must seize the initiative to foster the open climate that employees want and the two-way communications that organizations need.
True
False
When setting up Intranets, communicators should first set clear goals and then control content.
True
False
Public relations practitioners should become proficient in desktop publishing, since it enables professionals to produce newsletters at their own desks.
True
False
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