After completing this chapter, you should be able to:
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Explain what computers are and how they work.
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Describe the major hardware components of computers.
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Understand what networks are, and list the major types of network configurations.
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Explain some considerations for choosing and using a computer system.
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List the advantages and disadvantages of mainframe, client server, and thin client technology.
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Compare and contrast mobile and wireless devices, including personal digital assistants (PDAs), cell phones, MP3 players, iPods, iPhones and the BlackBerry® in terms of basic technology and implications for use.
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Understand the major types of software commonly used with computer systems.
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Discuss the roles and responsibilities of various computer support personnel.