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Home arrow Chapter 1 arrow True or False

True or False



 This activity contains 5 questions.

Question 1.
Demographic information is direct and factual.

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End of Question 1


Question 2.
Losing customers can result in loss of jobs.

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End of Question 2


Question 3.
Losing a current customer means loss of future business.

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End of Question 3


Question 4.
Absence of customer complaints is the best indicator of customer satisfaction.

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Question 5.
Management should make sure that employees get approvals for any decisions they make about customers.

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End of Question 5





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