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Welcome
Table of Contents
Part I: Understanding and Managing Yourself
Chapter 1: Human Relations and You
Chapter 2: Self-Esteem and Self-Confidence
Chapter 3: Self-Motivation and Self-Discipline
Chapter 4: Emotional Intelligence, Attitudes, and Happiness
Chapter 5: Values and Ethics
Chapter 6: Problem Solving and Creativity
Part II: Dealing Effectively With People
Chapter 7: Personal Communication Effectiveness
Chapter 8: Communication in the Workplace
Chapter 9: Getting Along with Your Manager, Coworkers, and Customers
Chapter 10: Managing Conflict
Chapter 11: Becoming an Effective Leader
Chapter 12: Motivating Others and Developing Teamwork
Chapter 13: Diversity and Cross-Cultural Competence
Part III: Developing Career Thrust
Chapter 14: Getting Ahead in Your Career
Chapter 15: Learning Strategies, Perception, and Coping with Lifespan...
Chapter 16: Developing Effective Work Habits
Part IV: Staying Emotionally and Physically Healthy
Chapter 17: Managing Stress and Personal Problems
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