

After reading this chapter, you should be able to:
- Describe the factors that influence the EMT-Intermediates ability to collect a medical history. (pp. 401-405, 413)
- Describe the structure, purpose, and techniques for obtaining a patient history. (pp. 401-416)
- Discuss the importance of using open- and closed-ended questions. (p. 403)
- Describe the use of and differentiate between facilitation, reflection, clarification, empathetic responses, confrontation, and interpretation. (pp. 404-405)
- List the components of a history of an adult patient. (p. 406)
- List and describe the strategies to overcome situations that represent special challenges in obtaining a medical history. (pp. 413-416)