Table of Contents
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Chapter 1: Medical Assisting: The Profession
Chapter 2: Medical Science: History and Practice
Chapter 3: Medical Law and Ethics
Chapter 4: Communications: Verbal and Nonverbal
Chapter 5: The Office Environment
Chapter 6: Telephone Techniques
Chapter 7: Patient Reception
Chapter 8: Appointment Scheduling
Chapter 9: Office Facilities, Equipment, and Supplies
Chapter 10: Written Communication
Chapter 11: Computers in the Medical Office
Chapter 12: Managing Medical Records
Chapter 13: Fees, Billing, Collections, and Credit
Chapter 14: Financial Management
Chapter 15: Medical Insurance
Chapter 16: Medical Insurance Claims
Chapter 17: Medical Coding
Chapter 18: Medical Office Management
Chapter 19: Body Structure and Function
Chapter 20: The Integumentary System
Chapter 21: The Skeletal System
Chapter 22: The Muscular System
Chapter 23: The Nervous System
Chapter 24: The Special Senses
Chapter 25: The Circulatory System
Chapter 26: The Immune System
Chapter 27: The Respiratory System
Chapter 28: The Digestive System
Chapter 29: The Urinary System
Chapter 30: The Endocrine System
Chapter 31: The Reproductive System
Chapter 32: Infection Control
Chapter 33: Vital Signs
Chapter 34: Assisting with Physical Examinations
Chapter 35: Assisting with Medical Specialties
Chapter 36: Assisting in Eye and Ear Care
Chapter 37: Assisting in Life Span Specialties
Chapter 38: Assisting with Minor Surgery
Chapter 39: Assisting with Medical Emergencies
Chapter 40: The Clinical Laboratory
Chapter 41: Microbiology
Chapter 42: Urinalysis
Chapter 43: Hematology
Chapter 44: Radiology
Chapter 45: Electrocardiography and Pulmonary Function
Chapter 46: Physical Therapy and Rehabilitation
Chapter 47: Math for Pharmacology
Chapter 48: Pharmacology
Chapter 49: Administering Medications
Chapter 50: Patient Education
Chapter 51: Nutrition
Chapter 52: Psychology
Chapter 53: Externship and Career Opportunities
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