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Chapter 1

Internet Connections

Internet Connections
By visiting The Bay Web site you can find information about Canada’s oldest retailer. There is financial information, detail about the company’s history, and more. Visit the Gift Registry and see how they have used the Internet to link retail locations together to better serve a national customer base. Then read about their kiosk system as described in these articles:
http://www.ismretail.com/articles/2002_10/021003.htm
http://www-1.ibm.com/mediumbusiness/casestudy/3494
http://www-1.ibm.com/kiosk/retail.html
http://www-1.ibm.com/kiosk/HBCKiosk.pdf

This activity contains 2 questions.

	How has The Bay used information technology to implement its kiosk system? How is it connected to the Internet-based gift registry system?   To create paragraphs in your essay response, type <p> at the beginning of the paragraph, and </p> at the end.

	Find The Bay’s annual report on their Web site, and locate their mission statement. How do they use information technology to support this mission?   To create paragraphs in your essay response, type <p> at the beginning of the paragraph, and </p> at the end.

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