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Key Terms Glossary

aggregate output: Total quantity of goods and services produced by an economic system during a given period.

applied R&D: Focusing specifically on how a technological innovation can be put to use in the making of a product or service that can be sold in the marketplace.

balance of trade: The total of a country's exports (sales to other countries) minus its imports (purchases from other countries).

basic (or pure) R&D: Improving knowledge in an area without a primary focus on whether any discoveries that might occur are immediately marketable.

budget deficit: The result of the government spending more in one year than it takes in during that year.

business cycle: Pattern of short-term ups and downs (expansions and contractions) in an economy.

business process management: Approach by which firms move away from department-oriented organization and toward process-oriented team structures that cut across old departmental boundaries.

consumer price index (CPI): Measure of the prices of typical products purchased by consumers living in urban areas.

core competency: Skills and resources with which an organization competes best and creates the most value for owners.

deflation: A period of generally falling prices.

depression: Particularly severe and long-lasting recession.

economic environment: Conditions of the economic system in which an organization operates.

enterprise resource planning (ERP): Large-scale information system for organizing and managing a firm's processes across product lines, departments, and geographic locations.

external environment: Everything outside an organization's boundaries that might affect it.

fiscal policies: Policies by means of which governments collect and spend revenues.

gross domestic product (GDP): Total value of all goods and services produced within a given period by a national economy through domestic factors of production.

gross national product (GNP): Total value of all goods and services produced by a national economy within a given period regardless of where the factors of production are located.

inflation: Occurrence of widespread price increases throughout an economic system.

monetary policies: Policies by means of which the government controls the size of the nation's money supply.

national debt: The total amount of money that Canada owes its creditors.

nominal GDP: GDP measured in current dollars or with all components valued at current prices.

organizational boundary: That which separates the organization from its environment.

outsourcing: Strategy of paying suppliers and distributors to perform certain business processes or to provide needed materials or services.

political-legal environment: Conditions reflecting the relationship between business and government, usually in the form of government regulation.

process: Any activity that adds value to some input, transforming it into an output for a customer (whether external or internal).

productivity: Measure of economic growth that compares how much a system produces with the resources needed to produce it.

purchasing power parity: Principle that exchange rates are set so that the prices of similar products in different countries are about the same.

R&D intensity: R&D spending as a percentage of a company's sales revenue.

real GDP: GDP calculated to account for changes in currency values and price changes.

recession: Period during which aggregate output, as measured by real GDP, declines.

research and development (R&D): Those activities that are necessary to provide new products, services, and processes.

socio-cultural environment: Conditions including the customs, values, attitudes, and demographic characteristics of the society in which an organization functions.

stability: Condition in an economic system in which the amount of money available and the quantity of goods and services produced are growing at about the same rate.

stabilization policy: Government policy, embracing both fiscal and monetary policies, whose goal is to smooth out fluctuations in output and unemployment and to stabilize prices.

standard of living: Total quantity and quality of goods and services that a country's citizens can purchase with the currency used in their economic system.

technology transfer: The process of getting a new technology out of the lab and into the marketplace.

technology: All the ways firms create value for their constituents.

unemployment: Level of joblessness among people actively seeking work in an economic system.

vertical integration: Strategy of owning the means by which an organization produces goods or services.

viral marketing: Strategy of using the internet and word-of-mouth marketing to spread product information.




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