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Quiz 2

Quiz 2

This activity contains 25 questions.

	As a member of the HR department with no line authority you are involved in all of the following activities EXCEPT:   Directing the work of others Monitoring to ensure compliance Serving as a consultant and change agent Offering advice Formulating policies and procedures

	John Green, the HR manager for a large auto parts company, noticed a significant increase in absenteeism and turnover in the production department. This type of HR activity is an example of:   Offering advice Providing service Formulating policies and procedures Monitoring to ensure compliance Serving as a consultant

	Hiring an outside pension and benefits administrator to coordinate the company's employee pension and benefit plans is an example of:   Resource efficiency Human resource planning A proactive strategy Outsourcing Compliance

	A major internal environmental influence that plays a role in HRM is:   Demographic trends Economic environment Organizational culture Labour market conditions Labour unions

	Which of the following types of activities are HR staff involved in?   Offering advice and providing services Formulating policies and procedures Monitoring to ensure compliance Serving as a consultant and change agent All of the above

	The demographics of the workforce describe all of the following characteristics EXCEPT:   Unemployment rates Marital status Education level Age Sex

	The owner of a nonunionized department store wishes to remain union free. To be successful, she must do all of the following EXCEPT:   Reduce the number of full-time employees Monitor local bargaining activities Provide good working conditions Implement fair policies and procedures Match union-negotiated wage and benefit packages

	The economic environment has a major impact on the management of human resources in organizations. The most commonly quoted indicators of the external environment is:   Labour force participation rates Unemployment rates Minimum wage Employment rates Productivity ratios

	Which of the following is not a "family-friendly" benefit?   Alternate career paths for women Flexible work schedules Job sharing Extended leaves for parenting Early retirement incentive packages

	A Human Resources Information System (HRIS) is a computerized system used to provide information about an organization's human resources. HRIS applications include:   Salary and benefits administration Employee communications Strategic planning Absenteeism tracking All of the above

	Frederick Taylor, the father of scientific management, emphasized all of the following EXCEPT:   Systematic job design Compensation tied to production Task simplification The attitudes and feelings of workers The need for cooperation

	Phase two of the human resources movement evolved in the 1930s with the emergence of:   Union legislation Fair wages Resource dependence Positive employee relations Pro-management laws

	Corporate-level strategies identify:   The mix of businesses in which the firm will be engaged The contribution employees will make to organization effectiveness How each of the firm's businesses will compete Corporate policies and procedures How each functional department will contribute to the business strategy

	HR strategies that fit a cost-leadership orientation emphasize efficient, low-cost production, reinforce adherence to highly structured procedures, and include all of the following EXCEPT:   Specific job descriptions Job-specific training Use of performance appraisals that reward high performers A no lay-off policy Careful selection to ensure new employees have the required skills

	Even in times of corporate restraint, HR departments support corporate strategy implementation with:   Job redesign Outplacement services Layoff planning Employee retraining All of the above

	The organizational culture consists of the core values, beliefs, and assumptions that are widely shared by members of an organization. The organizational culture serves a variety of purposes that include the following EXCEPT:   Creating a sense of identity and consistency Creating a boundaryless organization structure Providing employees with a sense of direction and expected behaviour Fostering employee loyalty and commitment Communicating what the organization believes in

	Demographic trends taking place in Canada include the following EXCEPT:   The level of education of the labour force is increasing There are an increasing amount of diversity in the workplace Population growth has decreased Many baby boomers will retire in the next 25 years Fewer women are entering the workforce

	HRM has changed dramatically over time and has assumed an increasingly important role. The distinct stages in the general evolution of management theories include:   Human resource model Scientific management The human relations movement All of the above None of the above

	The human resources movement includes the following stages:   Operational efficiency Job redesign Employee retraining Management by objectives None of the above

	The assumptions behind the human resources model include the following EXCEPT:   Most people can exercise far more creative, responsible self-direction than their present job demands People can tolerate work if the pay is decent and the boss is fair A manager's basic task is to make use of untapped human resources A manager must encourage full participation on important maters Work is not inherently distasteful

	External environmental influences include the following:   Technology Labour market issues Government Demographic trends All of the above

	Productivity refers to the:   Job redesign Operational efficiency Employee retraining Unemployment rate Ratio of an organization's outputs to its inputs

	The term contingent employees refers to:   Employees that are permanently unemployed Workers who do not have regular full-time or part-time employment status Workers that were born between 1966 and 1980 Workers that need additional training Employees whose skills do not match those employers are requiring

	Employment-related legislation is aimed at:   Occupational health and safety concerns Workers compensation concerns Employment standards such as holidays, hours of work, and labour relation Prohibiting discrimination in various aspects and terms and conditions of employment None of the above

	The Code of Ethics of the CCHRA includes the following issues:   Confidentiality Conflict of interest Enforcement Dignity in the Workplace All of the above

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