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Chapter 1

Quiz 1

Quiz 1

This activity contains 28 questions.

	Human capital is the "bottleneck" for a developing industry.    True  False

	Organization size and complexity determine the need for an HR department.    True  False

	The primary role of the HR department is to provide assistance to employees.    True  False

	The HR department is the major role-player in all HR activities.    True  False

	Productivity refers to the ratio of the organization's outputs (goods and services) to inputs (people, capital, energy, and materials).    True  False

	The labour market is not controlled or influenced by any one factor, is unstructured, and is often unpredictable.    True  False

	Unions in Canada remain a powerful influence even though membership has declined slightly.    True  False

	By the year 2010, most people entering the work force will be women, visible minorities, Aboriginal people, and persons with disabilities.    True  False

	The goal of HRM is to maximize employee contributions in order to achieve optimal productivity and effectiveness, while simultaneously attaining individual objectives and societal objectives.    True  False

	Technology means organizations can deliver services to their employees and managers with fewer resources and at less cost than ten years ago.    True  False

	The sector of the Canadian economy accounting for the greatest growth in recent decades is the secondary sector.    True  False

	The rapid emergence of e-business is not affecting the HR profession, as all HR functions are best delivered in person.    True  False

	Organizational culture refers to the prevailing atmosphere that exists in an organization and its impact on employees.    True  False

	A labour market is the geographic area from which an organization recruits employees and individuals seek employment.    True  False

	The managerial pattern of beliefs has evolved through three distinct stages: the scientific management model, the human relations model, and the human resources model.    True  False

	Practitioners of the human resources model believe that workers are basically lazy, motivated only by money, and must be closely supervised and controlled.    True  False

	Human relations advocates viewed workers as factors of production and treated them like machines.    True  False

	Ethics can be defined as the policies and procedures that identify legal and illegal behaviour.    True  False

	The HR department plays a central role in developing and implementing corporate strategy.    True  False

	In a growing number of organizations human resources are now viewed as a source of competitive advantage.    True  False

	Environmental scanning involves identifying and analyzing the company's internal strengths and weaknesses.    True  False

	While providing key services, an HR department's activities cannot directly lower labour costs.    True  False

	Corporate strategy is the company's plan for how it will balance its internal strengths and weaknesses with external opportunities and threats to gain a competitive advantage.    True  False

	Global competition has placed less importance on employee commitment to the organization and to their jobs.    True  False

	The National Code of Ethics includes a section on confidentiality whereby HR professionals attempt to hold in strict confidence all confidential information acquired in the course of the performance of an employee's duties    True  False

	HR professionals have devised a code of ethics to assist them in handling ethical dilemmas.    True  False

	The scientific management model assumes people want to contribute to meaningful goals that they have helped establish.    True  False

	Various laws enacted by governments have had a dramatic impact on the employer-employee relationship in Canada.    True  False

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