Use this Learning Outline as you read and study this chapter.
Historical Background of Management
- Explain why studying management history is important.
- Describe some early evidences of management practice.
Scientific Management
- Describe the important contributions made by Frederick W. Taylor and Frank and Lillian Gilbreth.
- Explain how today’s managers use scientific management.
General Administrative Theory
- Discuss Fayol’s contributions to management theory.
- Describe Max Weber’s contribution to management theory.
- Explain how today’s managers use general administrative theories of management.
Quantitative Approach
- Explain what the quantitative approach has contributed to the field of management.
- Discuss how today’s managers use the quantitative approach.
Toward Understanding Organizational Behavior
- Describe the contributions of the early advocates of OB.
- Explain the contributions of the Hawthorne Studies to the field of management.
- Discuss how today’s managers use the behavioral approach.
The Systems Approach
- Describe an organization using the systems approach.
- Discuss how the systems approach helps us understand management.
The Contingency Approach
- Explain how the contingency approach differs from the early theories of management.
- Discuss how the contingency approach helps us understand management.
Current Trends and Issues
- Explain why we need to look at the current trends and issues facing managers.
- Describe the current trends and issues facing managers.
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