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Questionnaire and Form Design
Faculty Downloads

Note: The files listed below are for adopting faculty only and require a USERNAME and PASSWORD. To get access, please contact your local Prentice Hall representative. If you need your representative's name and contact information, call our Faculty and Field Services department at 800-526-0485.

To view the Instructor's Manual, you will need to download the FREE Adobe® Acrobat® Reader. To view the PowerPoint® files you will need Microsoft® PowerPoint® or the Microsoft® PowerPoint® Viewer.


Instructor's Manual
Chapter 1Chapter 11
Chapter 2Chapter 12
Chapter 3 Chapter 13
Chapter 4 Chapter 14
Chapter 5 Chapter 15
Chapter 6 Chapter 16
Chapter 7 Chapter 17
Chapter 8 Chapter 18
Chapter 9Chapter 19
Chapter 10Cases
 Videos
PowerPoints
Chapter 1Chapter 11
Chapter 2Chapter 12
Chapter 3 Chapter 13
Chapter 4 Chapter 14
Chapter 5 Chapter 15
Chapter 6 Chapter 16
Chapter 7 Chapter 17
Chapter 8 Chapter 18
Chapter 9Chapter 19
Chapter 10

 

Cases with External Data
ford.rtfford.xls
marriott.rtfmarriott.xls
microsoft.rtfmicrosoft.xls
Comprehensive Cases with External Data
dupont.rtfdupont.xls
gucci.rtfgucci.xls

Click on .zip files to download all cases. These files and the ones below have been compressed in .zip format. You must download and decompress these files before you can use the other files they contain. Download WinZip® if you do not have a .zip expansion utility already installed on your computer.

SPSS Data
Input Data for CasesInput Data for Chapter Exercises
Input Data for Chapter TablesOutput for Cases
Output for Chapter ExercisesOutput for Chapter Tables



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