Key Terms and Concepts

B2B e-commerce 181	Interorganizational transaction processing 184
B2C e-commerce 181	Supply chain management (SCM) 183
B2G e-commerce 181	Thick-client e-commerce 185
Customer relationship management (CRM) 183	Thin-client e-commerce 185
Drop shipping 187	Trojan horse 185
E-commerce 181	Virtual organization 188
ftp 185

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