Part 3: IS and Competative Strategy
Chapter 7:
Competitive Advantage with Information Systems Within Organizations
Chapter Extension 9:
Functional Information Systems
Chapter Extension 10:
Cross-Functional Systems: CRM, ERP, and EAI
Chapter 8:
Competitive Advantage with Information Systems Across Organizations
Chapter Extension 11:
E-Commerce
Chapter Extension 12:
Supply Chain Management
Chapter Extension 13:
Information Technology for Data Exchange: EDI and XML
Chapter 9:
Competitive Advantage with Information Systems for Decision Making
Chapter Extension 14:
Database Marketing
Chapter Extension 15:
Reporting Systems and OLAP
Chapter Extension 16:
Information Systems and Counterterrorism
The International Dimension, Part 3:
Global IS and the Value Chain
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