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Additional Case Studies

Cornwell Glass

Cornwell Glass produces replacement automobile glass for all makes of cars. Cornwell has a sophisticated forecasting system that uses data from past years to find seasonal factors and long-term trends. The system uses data from past weeks to find recent trends. The following table presents the forecasted demands for the coming year on a weekly basis.


Week

 

Demand

Week

 

Demand

April

15

1,829

November

4

1,864

 

22

1,820

 

11

1,989

 

29

1,887

 

18

2,098

May

6

1,958

 

25

2,244

 

13

2,011

December

2

2,357

 

20

2,063

 

9

2,368

 

27

2,104

 

16

2,387

June

3

2,161

 

23

2,402

 

10

2,258

 

30

2,418

 

17

2,307

January

6

2,417

 

24

2,389

 

13

2,324

July

1

2,434

 

20

2,204

 

8

2,402

 

27

2,188

 

15

2,385

February

3

2,168

 

22

2,330

 

10

2,086

 

29

2,323

 

17

1,954

August

5

2,317

 

24

1,877

 

12

2,222

March

3

1,822

 

19

2,134

 

10

1,803

 

26

2,065

 

17

1,777

September

2

1,973

 

24

1,799

 

9

1,912

 

31

1,803

 

16

1,854

April

7

1,805

 

23

1,763

 

 

 

 

30

1,699

 

 

 

October

7

1,620

 

 

 

 

14

1,689

 

 

 

 

21

1,754

 

 

 

 

28

1,800

 

 

 

Cornwell uses these forecasts for its production planning. It manufactures several types of glass, and demand is aggregated across products and measured in pounds.
It is obvious from the demands that there is a great deal of seasonality/cyclicality in the demand pattern. Cornwell will need to take this into account in developing a production plan for the coming year.

Cornwell must consider the costs of hiring or firing workers; using overtime; subcontracting; and holding inventory or running out of the product. The holding cost for glass is $.12 per pound per week. The company estimates that the cost of a late order is $20 per pound per week late.
Cornwell currently costs out each hire at $5.63 per pound (based on training costs and production rates per worker). It costs out each fire at $15.73 per pound (based on unemployment compensation and loss of good will). The company currently has the capacity to manufacture 1,900 pounds of glass per week. This capacity cannot be exceeded under any plan. At most, 2,000 pounds can be subcontracted in a given week, and overtime is limited to 250 pounds per week. Glass that is manufactured during overtime costs $8 per pound more than glass manufactured during regular time. Glass that is subcontracted costs $2 more per pound than glass that is produced during overtime.

The current inventory is 73 units, and currently production is working at full capacity, 1,900 units. Cornwell has not been able to determine whether demands not met in the current month can be met later or whether these orders are lost.

DISCUSSION QUESTIONS

  1. Find the production schedule Cornwell should follow under the various assumptions and policies, and detail the differences among these schedules.

 






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