Organizing the Business Enterprise
Multiple Choice

1 .       Which of the following elements is not a chief determinant of an organization's structure? 


2 .       What do most businesses prepare to clarify structure and to show employees where they fit into a firm's operations? 


3 .       The process of identifying the specific jobs that need to be done and designating the people who will perform them is called: 


4 .       If a company, such as Procter & Gamble, were to divide their organization according to the specific products they produced, such as laundry detergent, toothpaste, and hand soap, departmentalization would occur along: 


5 .       Grouping jobs into production, marketing and sales, human resources, and accounting and finance departments is an example of what type of departmentalization? 


6 .       Which of the following is not a reason why some managers in big companies don't delegate tasks as much or as well as they should? 


7 .       In a centralized organization, most decision-making authority is held by: 


8 .       The number of people managed by one supervisor is called the: 


9 .       Which form of authority is based on special expertise and usually involves counseling and advising line managers? 


10 .       Which of the four basic forms of organizational structure relies on product departmentalization? 


11 .       Which organizational design for the twenty-first century has little or no underlying functional hierarchy where people "float" from project to project as dictated by their skills and the demands of those projects? 


12 .       Which organizational design for the twenty-first century works to integrate continuous improvement with continuous employee learning and development? 


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