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Chapter 6

Self-Study Quizzes

Multiple Choice

Multiple Choice

This activity contains 10 questions.

	Which two activities comprise the first steps in developing the structure of any business, large or small?   Specialization and assigning tasks Assigning tasks and distributing authority Distributing authority and departmentalization Specialization and departmentalization

	An organization with production, sales, human resources, and accounting departments most likely is using ______ departmentalization.   functional product process customer

	Retail stores such as Sears use _____ departmentalization.   product functional customer geographic

	If a professional corporation made of six engineers and their assistants wanted their organization to be flexible and quick to respond to customers' needs, which type of organization would they likely use?   Centralized Decentralized Logistical None of the above

	Which of the following statements is true?   Tall organizations tend to have a wide span of control. Flat organizations tend to have a narrow span of control. An ideal span of control depends on many factors. An ideal span of control in most organizations is six to eight employees.

	Which form of authority is especially important to the production or sales of specific products?   Committee and team authority Community authority Staff authority Line authority

	Which of the four basic forms of organizational structure uses teams whose members report to two or more managers?   Matrix Divisional Functional None of the above

	Companies with little or no formal structure and only a handful of permanent employees typically choose which of the new organizational structures?   Learning organization Virtual organization Team organization Boundaryless organization

	The ________ organization works to integrate continuous improvement with continuous employee learning and development.   stabilizing virtual downsizing learning

	_____ is creating and maintaining the innovation and flexibility of a small-business environment within the confines of a large, bureaucratic structure?   Intrapreneuring Entrepreneuring Organizational downsizing Think-tanking

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