Table of Contents
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Chapter 1: The Environment and Foundations of Modern Management
Chapter 2: Managing in a Cultural and Ethical Environment
Chapter 3: Decision Making
Chapter 4: The Basic Planning Process
Chapter 5: Strategic Management
Chapter 6: Fundamentals of Organizing
Chapter 7: Designing Organizational Structures
Chapter 8: Managing Organizational Change
Chapter 9: Staffing and Human Resource Management
Chapter 10: Being a Leader
Chapter 11: Influencing Individual Behavior and Motivation
Chapter 12: Improving Communication Skills
Chapter 13: Managing Groups and Teams
Chapter 14: Controlling and Building Commitment
Chapter 15: Managing World-Class Operations
Chapter 16: Managing Entrepreneurial Organizations
Chapter 17: Managing in a Global Environment
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