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Chapter 4

Chapter Quiz

Chapter Quiz


This activity contains 33 questions.

	Noise is most likely to impact which element of the communication process?   Sender Medium Receiver All of the above are affected by noise

	Based on the research on trust, which method would be least likely to cultivate trust?   Create a clear and calculated basis for mutual benefit Create and implement formal contracts for all interactions Strive to resolve conflicts and keep communication open Develop mutual bonding through regular socializing and friendly contact

	Which country has the greatest predisposition to trust?   Sweden Brazil United States Turkey

	Based on the research conducted by GLOBE, which cultural dimension would be most consistent with someone explicitly desiring objective information being presented in a direct and explicit way?   Low performance orientation High performance orientation Low assertiveness High assertiveness

	Which cultural variable is most likely to involve stereotyping?   Social organization Roles Thought patterns Attitudes

	Religious sect and union affiliation are classified as which type of cultural variable?   Social organization Roles Thought patterns Attitudes

	Which type of cultural variable impacts perceptions of who should make the decisions in an organization and who has responsibility?   Social organization Roles Thought patterns Attitudes

	Which element of nonverbal communication would refer to communication through body movements?   Object language Proxemics Kinesics behavior Paralanguage

	Which of Hofstede's cultural dimensions would most likely be found in a low-contact culture?   High masculinity High individualistic High collectivist High uncertainty avoidance

	An American manager is probably unaware of which cultural variable if she becomes uncomfortable in a meeting with a Chinese manager because the Chinese manager to taking too long to respond to a question   Nonverbal communication Kinesics behavior Paralanguage Proxemics

	Which culture would be most likely to experience time in a linear way?   Monochromic culture Polychronic culture Object culture Material culture

	Which action would be most consistent with the Japanese Ningensei style of communication?   Favors logic and reason More publicly self-assertive Delayed feedback Frequent decision making in public

	When managing cross-cultural communication, a manager is most likely focusing on which communication element if they consciously limit their idioms and regional sayings?   Selective transmission Decoding Encoding Feedback

	Based on research conducted on intercultural communication effectiveness, which would be least likely to lead to effective communication?   Respect Empathy Tolerance for ambiguity All of these factors are important for intercultural communication effectiveness

	According to the work conducted by Kim, which characteristic would be most consistent with someone who was classified as resilient?   Internal locus of control Extrovertedness Tolerance for ambiguity Open-mindedness

	According to research conducted by Mintzberg, managers spend up to 90 percent of their time talking to other people.    True  False

	Noise is anything that serves to undermine the communication of an intended meaning.    True  False

	The communication process typically ends when the receiver decodes the message from the sender.    True  False

	Nordic countries generally have the lowest predisposition to trust.    True  False

	People ranking high on the human dimension, are more likely to avoid conflict and tend to communicate with the goal of being supportive of people.    True  False

	Kinesic behavior is an important element of verbal communication    True  False

	Proxemics deals with the influence of space on communications.    True  False

	Someone in a polychronic time system would be more likely to focus on several things at once, be highly distractible, and change plans often.    True  False

	Individuals in a high-context culture would be more likely to explicitly express their thoughts and feelings.    True  False

	In a high-context culture, information spreads rapidly and freely because of the constant and close contact and the implicit ties among people and organizations.    True  False

	Fewer words are used in a Japanese Ningensei style of communication than in the U.S. style of communication.    True  False

	The U.S. adversarial style of communication is exemplified by making decisions by majority rule and public compromises.    True  False

	The impersonal nature of the Web reduces the need for the communication to be mulitlocal.    True  False

	Using idioms and regional sayings from the home country is frequently a good way to enhance international communication.    True  False

	According to research conducted by Kim, someone classified as open would likely have a tolerance for ambiguity and be extroverted.    True  False

	Explain the communication process and discuss how the process can be affected by international cultural variables.   To create paragraphs in your essay response, type <p> at the beginning of the paragraph, and </p> at the end.

	Research has identified several cultural variables that can affect the communication process by influencing a person's perceptions. Explain how attitudes, social organization, thought patterns, roles, language, nonverbal communication, and time can influence someone's perceptions.   To create paragraphs in your essay response, type <p> at the beginning of the paragraph, and </p> at the end.

	Effective cross-cultural communication is essential for conducting business internationally. Define and explain the steps required to effectively manage cross-cultural communication.   To create paragraphs in your essay response, type <p> at the beginning of the paragraph, and </p> at the end.

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