- List and describe the classic functions of managers: planning, organizing, staffing, directing, and controlling
- Describe the purpose and components of a management information system (MIS)
- Explain how computer networking and related software have flattened the classic management pyramid
- Describe how companies use employees in task-oriented teams
- Describe the purpose and function of sophisticated software for top managers
- Explain the problems and solutions related to managing personal computers
- Explain the concept of total cost of personal computer ownership
