Why are groups so important to organizations?
Groups are a key building block of organizations.
What key factors define a group?
Groups represent a power structure in organizations.
Groups may make better decisions than individuals alone.
Groups may make worse decisions than individuals alone.
Group membership influences individual identity and decision making.
The nature of groups
What is a team?
How groups motivate their members
What are teams really like in the workplace?
How do groups and teams evolve over time?
What are high-performance teams?
Stages of group development
What special issues do you face when managing a self-directed team?
How short-term groups evolve
What special issues do you face when managing a virtual team?
What issues arise in multicultural teams? In virtual multicultural teams?