What characterizes Americans—what characterizes you—culturally?
Western business customs are accepted worldwide—so why should you study other cultures?
What cultural differences interest managers?
Perceptual differences
Nonverbal differences
Differences in attitudes and values
Personality differences
Differences in psychological contracts
What do you need to know about developing business relationships with America’s most important trading partners?
Canada
The People’s Republic of China
Mexico
Japan
The Federal Republic of Germany
What characterizes the successful individual working overseas?
How can you develop cross-cultural skills?
Use the Big Five personality theory
Understand your tolerance for ambiguity
Evaluate differences in values
Develop cultural intelligence
Understand culture shock
Gain experience
Attend cross-cultural training
What should companies do to support their expatriates?
How should you prepare for a short-term international assignment?
