Why do managers work hard to motivate their employees?
Reason 1. To avoid the consequences of job dissatisfaction
How do managers design motivating jobs?
Reason 2. To attract and keep workers
Reason 3. To enhance task performance and organizational outcomes
Reason 4. To inspire organizational citizenship
Job characteristics model
How does an employer fit a person to a job?
Creating jobs that motivate
Consider personality and skills
What is the process of matching a person and a job?
Consider individual values
How do companies use scheduling to motivate?
Flextime and the compressed workweek
How do companies use the physical environment as a motivator?
How do managers design fair and effective performance appraisals?
How do companies use organizational culture to motivate their employees?
The role of human judgment
See Chapter 17: Organizational Culture