Why do managers work hard to motivate their employees?
Reason 1. To avoid the consequences of job dissatisfaction
Reason 2. To attract and keep workers
Reason 3. To enhance task performance and organizational outcomes
Reason 4. To inspire organizational citizenship
How do managers design motivating jobs?
Job characteristics model
Creating jobs that motivate
How does an employer fit a person to a job?
Consider personality and skills
Consider individual values
What is the process of matching a person and a job?
How do companies use scheduling to motivate?
Flextime and the compressed workweek
Telecommuting
Job-sharing
How do companies use the physical environment as a motivator?
How do managers design fair and effective performance appraisals?
Meritocracy
The role of human judgment
In practice
How do companies use organizational culture to motivate their employees?
See Chapter 17: Organizational Culture