What makes people work harder, smarter, and more positively?
Motivation is a complex process
How can a manager tap an employee’s intrinsic motivation?
Money—the universal reinforcer
Be realistic about motivating others
How do managers motivate using rewards and punishments?
Needs and motives
Beliefs and expectations
The five-step OB mod approach
How do managers use behavior modification to design performance appraisals and reward systems?
Business applications of OB mod
The design of performance appraisals
What organizational systems do companies use to motivate their employees?
The design of reward systems
The misuse of rewards
Limitations of behavior modification
When motivating yourself and others, also . . .
. . . emphasize pay
. . . emphasize feedback and recognition
. . . emphasize goals
. . . emphasize participation
. . . maximize intrinsic and extrinsic motivation
Weigh recent trends
Take national culture into account
Motivate yourself to motivate others